HR leaders like you rely on countless processes to get work done, but how do you strike a balance between automation and personalization? From putting together employment contracts to implementing new benefits, managing these processes can be time-consuming and manual. And sure: you can automate the process of creating an employment contract, but how can you personalize the onboarding process without creating more administrative burden for your team? As you plan for the new year, consider a rewards and recognition solution that will help you automate more of your processes and provide the personalization you need to keep your employees engaged.

According to SHRM, large organizations of 2,500 or more employees are more likely to rely strongly on eThanks and automated processes to manage their rewards and recognition programs.

With this new industry trend comes an emerging problem: the fine line between finding efficiency through automation and maintaining the key element your rewards and recognition program needs: personalization.

So, how do you find a balance between finding the efficiency you need and the personalization employees need so they can stay engaged?

How do you draw the line between personalization and automation?

Many HR leaders worry that with more automation comes fewer human and personal interaction between your company and your employees. It might sound surprising, but the opposite is actually more likely.

Automating processes like securing new corporate perks and recognizing employees leaves HR leaders with more time to develop new ways to engage employees. By eliminating unnecessary processes out of your workday, you can put more energy into strategic tasks and reviewing the ROI of your existing programs to boost employee engagement and productivity in the coming months.

Furthermore, implementing a seamless recognition platform increases communication between departments and helps employees connect with each other like never before. Building a culture of recognition through automation actually increases personal interaction because it makes establishing connections between employees easier.

How Software-as-a-Service Can Help

Software-as-a-Service (SaaS) technologies save hours of time for HR leaders giving you more time to focus on what matters most: building places where employees love to work. Many of today’s leading companies rely on SaaS technologies to automate processes like CRM, expenses, and communication.

SaaS technology evolves with your business. You can rest assured that SaaS technology is continually and automatically updated so you won’t have to worry about installing updates or managing installed solutions. SaaS is fast to implement, continuously improved, and easy to use, which gives you an advantage as an HR leader over other legacy installed software.

Personalization is Key

A key way SaaS technologies can help you achieve your goals of personalized, yet automated rewards and recognition is customization. The right platform will enable you to customize your rewards and recognition to make them as personal as you want.

Some platforms may not have the flexibility to enable managers to send a customized message to employees congratulating them for their hard work. For example, let’s say Matt receives a generic message that says, “Great job!” for taking the lead on an HRIS integration – a time-sensitive project he tackled in record time. He is far less likely to feel truly recognized for his work because “Great job” lacks the personalization an employee needs to feel like his work is valued.

But if his manager creates a custom note like the one below, Matt is much more likely to feel like his work is noticed and appreciated. This is the essential value that personalization provides.

With the right rewards and recognition platform, you can customize your recognition occasions, the types of rewards you offer to employees, and much more. You can also offer company-branded items and rewards specific to each office location so your employees receive specific, timely, and personalized items and experiences for their hard work. This way, your company strikes that crucial balance between automating manual processes and incorporating personalized recognition into your culture.

Want to learn more? Reach out to us to schedule a demo with Fond.